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Upon raising a complaint, Paytm simply said that nothing can be done about it. 600 bucks were paid towards someone else's municipality bills, when my account credentials were certainly secure and my phone was with me. Paytm, well, I once had a payment fraud on Paytm. So pretty satisfied with ICICI in that matter. There were some payment issues (more amount being debited than original toll prices) at the toll, which were slowly rectified. The payment, delivery and activation was clean and without hiccups.
#Check wallet balance in paytm app free
The fastag was apparantly free at that time and had a security deposit and minimum 200 first balance recharge. Now, I feel like there are few people who won't try to scam us and it's very difficult to find them.Īs for the Fastag, I had ordered mine online from ICICI way before fastag was made mandatory. In the early years (early 2000s), when I was young, I used to feel that there are few people who'll try to scam us and we should be careful with such people. I know it's slightly off topic, but still I feel complied to share here. But I am doubtful if anyone go in detail like we bhpians doĥ: No matter how small or big an item is, always possibility of scam. I should have also verified with my friends more about the "real" cost of the tag. On the positive note, I am happy with Paytm's clear message with the cost breakdown which allowed me to save my "Rs 250".Ĥ. Paytm is also partly to blame here, with option showing "Refundable deposit" in the purchase option which Agents take advantage of.ģ. So that I dont look at the other sms message even if I might have got it.Ģ.
#Check wallet balance in paytm app verification
After I got the verification OTP, now I know why he was trying to distract me with "ways to recharge" and "add money to wallet" excuses. My Learnings/analysis of the above situation:ġ. So literally saved "Rs 250" (almost 100% of the real value of the amount I really needed to pay) *Paytm Agent hesitantly gives me back Rs 250* *Paytm agent as if seeing the message for first time in his life* Me: No, it clearly says Rs 0 security deposit and I only have to pay Rs 250 total. Paytm Agent: Sir, dont worry sir, you will get it once you close the tag. On seeing the above message, after doing my small errands I went back to FastTag booth and showed the guy the message. After about 30 minutes(or could be earlier) I see the below sms on mobile. *I was skeptical but no way to verify, so I thanked the guy and left*Īs I had some errands to run, I was near the toll locality. Paytm Agent: Dont worry sir, it is security deposit it as mentioned in app. Me: hmm ok, But Rs 250 I dont see it anywhere? Paytm Agent: Sir, recharge your wallet and that is enough. *Shows me the balance (Rs 150) and tells me to add money to add money to wallet as I had no balance*
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Me: But how do I see the balance and how do I recharge? Paytm Agent: Sir, you fast tag is activated. *Agent takes RC copy, and does some processing on this app which sends an OTP to my mobile for verification/activation fasttag, i share the OTP" Paytm Agent: Yes sir, once you close you account this will be credited back. So I get Rs.150 usable balance and Rs.250 security deposit back if I return the tag? Me: (thinking everything is normal) ok go ahead. *Clicks on Paytm FASTag for Car/Jeep/Van Class 4 Vehicles * *Goes to Paytm app and searches for "Fasttag buy" * *takes my phone, which I logged into the Paytm app.* Me: 500 Rs? I thought there is a free tag. (Below conversation was in mix of broken Kannada/Tamil, translated for readability) Having heard good reviews for Paytm from friends and ease of usage wanted to get the Paytm one. There was a person for Airtel, ICICI and Paytm. Couple of people (agents) were sitting in the shed, based on which company you prefer there is a different person. I approached the fasttag issuance shed (for lack of better word). So thought about visiting the toll booth office directly, and get myself a fasttag without having to run behind activating it. I am one those, who have been living under a rock a.k.a city mile muncher who rarely finds the need of a fasttag (and had previous interstate e-tag), Covid has left us with no choice but to get fasttag to avoid Airtravel for hometown visits.